E-Fusion Award for Office Automation Management

Revised: 09/22/2006

A.M. Best Co. Presents E-Fusion Award for Office Automation Management to Process Claims

OLDWICK, N.J.--(BUSINESS WIRE)--Oct. 22, 2004--The A.M. Best Co. presented ProcessClaims with the E-Fusion award in the Office Automation Management category at the 2004 A.M. Best Co. Insurance and
Technology Conference in Baltimore Oct. 19. The award recognizes innovation in insurance technology.

ProcessClaims, a 4-year-old provider of information-technology solutions based in Manhattan Beach, Calif., seeks to streamline the claims process through its ClaimsPort product, which is designed to
reduce loss cost, cycle time and severity, and improve customer service. Farmers Insurance Group used the product to centralize its entire national claims center, according to Wesley Koenen, director of
corporate development and marketing.

David Ferrara, a co-founder, said that the strength of his company's product and services -- and probably the reason for receiving recognition by judges -- "was the ability to deliver a bolt-on solution to our customers via Web Services and our ability to deliver value to a major customer."

Other finalists and the purpose for their project were as follows:

-- Business Risk Technologies Inc. -- A system of multiple Web portal interfaces to automate the migration of legacy data from over 100 individual data sources.

-- InsurSys -- An enterprise-resource-planning platform that covers business and system requirements for both life and property/casualty insurers.

-- Companion Property & Casualty Group -- A system that helps independent agents quote, price and issue policy applications online.

-- Midland National Life Insurance Co. -- An extranet-based application used for project management throughout Sammons Financial Group.

The awards were judged by Michael Edwards, chief information officer, American Skyline Insurance Co.; William Jenkins, CPCU and insurance technology consultant; Matthew Josefowicz, manager, Insurance Group,
Celent Communications; Robert Litt, partner, KPMG LLP Information Risk Management; Chuck Johnston, director, industry marketing, Callidus Software; Thomas A. Meyers, senior vice president and chief financial
officer, New Jersey Manufacturers Insurance Co.; and Philip Roeper, chief information officer and senior vice president, American Re-Insurance Co. In addition, the A.M. Best Co. executives who participated in the judging were Paul C. Tinnirello, executive vice president and E-Fusion conference chairman; Lee McDonald, vice
president and E-Fusion program chairman; and Group Vice President Rita Tedesco and Vice President James Snee.

A.M. Best Co., established in 1899, is the world's oldest and most authoritative insurance rating and information source. For more information, visit A.M. Best's Web site at http://www.ambest.com.

An online information service of the United Farmers Agents Association, Inc.